ABSTRACT
Digitalisation reshapes both the workplace and the forms of communication used within a team. Due to the COVID-19 crisis, rethinking leadership has required transitioning from a physical to an entirely virtual work environment to respond to the COVID-19 crisis, accelerating and increasing the relevance of exclusively virtual communication. In a face-to-face professional work environment, transformational leaders can motivate their followers by example. In addition to publications addressing these face-to-face environments, there is an emerging and growing research interest in virtual teams guided by transformational leaders. Therefore, this study conducts a literature review integrating virtual teams and transformational leadership, identifying team, leadership, and motivation factors in the existing literature. As its main contribution, the paper challenges an established leadership model under exceptional economic circumstances and identifies research gaps within team, leadership, and motivation factors. Knowing that the virtual working environment will influence the future of work, this study paves the way for further research on transformational leaders and their influence on virtual teams. © 2023 The Authors
ABSTRACT
These are constantly changing times for the tourism industry. The COVID-19 pandemic and accompanying negative economic effects significantly impacted customer behavior and accelerated the need for companies to innovate. Business model innovation (BMI) is ideal for overcome these challenges by innovating the very core of the firm. However, siloed BMI thinking is insufficient: firms need a more holistic approach. We expand the current understanding of business model innovation by proposing a framework that integrates relevant dimensions (change impulses and business model configurations), context factors (service newness and degree of change or destination characteristics), and the outcomes of BMI initiatives into a comprehensive model for the tourism industry context. With our work, we want to guide future research and expand the currently unbalanced, heterogeneous picture of BMI in service industries. © 2022 Informa UK Limited, trading as Taylor & Francis Group.
ABSTRACT
The COVID-19 pandemic impacted many entrepreneurs’ business outcomes and sometimes additionally influenced their psychological well-being. At the same time, some entrepreneurs hold personalities that warrant higher crisis resilience than others. This study investigates these differences in resilience to crisis based on personality. Specifically, the effects of entrepreneurs’ personalities on both their crisisdependent business outcomes and psychological well-being were explored in a mixed-method approach. Results from a sample of 187 entrepreneurs revealed significant differences in personality traits between entrepreneurs with disparate COVID-19 impact on their businesses. Further, 18 in-depth interviews investigated what effects the COVID-19 pandemic had on the entrepreneurs’ psychological well-being. The interviews confirmed that entrepreneurs differed in the effects of the COVID-19 pandemic on their businesses. Similarly, differences between the entrepreneurs existed in the effects of the COVID-19 pandemic on their psychological well-being, highlighting individual differences in crisis resilience. Personality played a central role regarding the influences of the COVID-19 pandemic on their business outcomes and psychological well-being. The findings provide information about the specific crisis-resilient entrepreneurial profile. Further, they show that personality influences on businesses and psychological well-being are context-dependent, thereby recommending the integration of contextual factors in future entrepreneurial research. © 2021 American Psychological Association